Power banks are incredibly easy to use. All you need to charge your power bank is to use the supplied cable provided alongside the power bank you purchased. In most cases, it is either a micro USB to USB Type-A cable or a micro USB to USB Type-C cable.

The power bank will begin charging once you connect this cable to your adapter and plug it into the socket. Generally, there will be an LED light display indicating the charge status. Once the device is fully charged, you can use the power bank to charge your smartphone or tablet. It is as simple as that.

Rest assured that our power banks are extremely safe. We ensure our products undergo rigorous safety checks before being made available on our online store.

The capacity of a power bank is rated in mAh (milliampere-hours), which indicates the charge stored within the power bank. The bigger the mAh capacity, the more times you can use your power bank to charge your devices before the power bank requires a recharge.

To know how much mAh you require, you must first understand how much mAh your phone’s battery has and how often you want to charge your device. For example, the iPhone 14 Pro has a battery capacity of 3200mAh. So, if you have a power bank with 20,000mAh, you can charge your iPhone around six times.

However, it is incorrect to assume that all of the charge within a power bank can be transferred to the device’s battery with no energy loss. The reality is that energy is lost at various stages as the charge is transferred from the power bank to your device. The energy is usually lost in the form of heat, which is why your devices typically feel warm while they are being charged.

That is the same with all power banks, regardless of the brand. With that said, a quality power bank usually loses its charge more slowly than a low-quality one. Therefore, we recommend buying only quality power banks from reputable manufacturers, like those from our online store.

If you primarily use your power bank for travel, please note that you can only take a power bank with a maximum of 27,000 mAh on the plane. The power bank must be stored on your carry-on baggage.

1. How do I charge my small power bank?

   Charging your small power bank is a breeze. Simply use the provided cable that matches your specific power bank – it's usually either a micro USB to USB Type-A or a micro USB to USB Type-C cable. Plug the cable into your adapter and then into a socket, and your small power bank will start charging. Most power banks come equipped with LED lights to indicate the charging status. Once fully charged, you're all set to use it for charging your smartphone or tablet. It's that straightforward.

2. Is it safe to charge my power bank multiple times a day?

   Absolutely, our small power banks are designed with your safety in mind. They undergo rigorous safety checks before making their way to our online store.

3. What does the mAh capacity mean?

   The mAh capacity of a power bank represents the amount of charge it can store. If you have a small power bank with a 10,000mAh capacity, it's perfect for daily use. However, for heavy mobile users or those with devices sporting larger battery capacities, a 20,000mAh power bank might be a more suitable choice. It's important to note that while the power bank's capacity is a vital factor, it doesn't translate directly to the number of full device charges. Energy loss occurs during the charging process, which is why devices may feel warm during charging. Quality power banks typically manage this energy loss more efficiently.

4. How do I select the best small power bank?

   Choosing the right small power bank is a matter of considering your specific needs. Determine the battery capacity of your device(s) and how often you want to charge them. For frequent users, a 20,000mAh small power bank may be the ideal choice, while 10,000mAh is great for more standard use. The key is to match your power bank's capacity to your requirements, and our online store offers a wide selection to fit your budget.

5. How can I extend the lifespan of my small power bank?

   To maximize the lifespan of your small power bank, it's essential to follow a few guidelines:

   • Invest in a quality small power bank from a reputable brand to ensure durability and safety.
   • Charge your power bank at least once every three months, especially if you use it infrequently.
   • Always charge your small power bank when it's empty to prevent unnecessary stress on the battery.
   • Utilise the cable provided by the manufacturer for charging your power bank and other devices.
   • Store your small power bank in a dry environment, shielded from direct sunlight, once you're done using it.

Like any electronic device, your power bank has a fixed lifespan. Fortunately, there are ways to preserve its condition and extend its lifespan:

• Always purchase a quality power bank from a reputable brand. Cheap, off-brand power banks often do not last long. Worse, it can potentially damage your device’s battery.
• Ensure you do not leave your power bank lying around too long. We recommend charging your power bank at least once every three months if you use the device sparingly.
• Always charge your power bank when it is empty.
• We recommend using the cable provided by the manufacturer to charge your power bank and other devices.
• Store your power bank away as soon as you are done using it. Avoid storing your power bank in a humid environment or exposing it to the sun.